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BARCELONA TOURIST INFORMATION

Barcelona Tourist Information Office
Plaça de Catalunya, 17,basement.
Tourist information on Barcelona and Catalonia. Open: daily from 9.00 to 21.00.
Tourist information tel: 906 30 12 82
Barcelona Sants Station
Monday to Sunday from 8 - 20.
Terminals A and B
Lost Property Travel Check
Platinum Service
Problems with American card

Prat Airport
International and national Arrivals Hall Tel. 93 478 47 04.
Open: Daily: 9 to 21h.

Catalunya Tourist Information Centre
Palau Robert.
P.Gràcia, 107 Tel. 93 238 40 00

Palacio de Congresos (Conference Centre)
Av.Reina Ma. Cristina,s/n.
Tourist information of Barcelona Open during main events.
Open:10am.-8pm.

Barcelona Tourist Information
Barcelona City council.
Pl.Sant Jaume,1
Open: Monday-Saturdays, from 10.00 to 20.00 Sundays from 10.00 to 14h.

HOW TO FIND AN ADRESS

Addresses in Barcelona can sometimes cause confusion. For a start they're all written in Catalan, though a few maps haven't yet caught up and still use Castilian spellings. In this guide, the text and maps use Catalan names and addresses.
Addresses are written as: c/Picasso 2, 4° - which means Picasso street (carrer) number two, fourth floor. You may also see esquerra, meaning left-hand (apartment or office); dreta is right; centro centre. C/Picasso s/n means the building has no number (sense numero). In the gridded streets of the Eixample, building numbers run from south to north (ie lower numbers at the Plaça de Catalunya end) and from west to east (lower numbers at Plaça d'Espanya).
The main address abbreviations used in Barcelona (and this guide) are: Avda (for Avinguda, avenue); c/ (for carrer, street); Pg (for Passeig, more a boulevard than a street); Bxda (for Baixada, alley); Ptge (for Passatge, passage); and Pl (for Plaça, square).

ELECTRICAL POWER
As in most of western Europe, in Barcelona 220V 50hz is the standard power supply. For those of you coming from North America with 110v 60hz appliances be sure to use an appropriate transformer. You can find these easily in hotel shops and electrical supply stores, where you will also find plug adaptors to change from two flat pin to 2 round pin.

SMOKING
In Barcelona smoking is widespread, and although the Catalan government has implemented some measures to reduce smoking, this is still a smoker’s city. Most restaurants don’t offer a no smoking section and many shops allow smoking as well; the only smoke free places are the public transportation systems and some large supermarkets.

TIPS & TAXES
Tips are readily accepted in Barcelona. As a general guideline in restaurants and bars the usual tip is around 10% of the bill, depending on the size of the bill and the quality of service. Hotel and airport porters will take, depending on the luggage you have, 100 to 500 pesetas; in a taxi a 10% tip is sufficient. There is a variable (7-16%) value added tax (I.V.A.) applied to most items and services, but most prices you will see include it. When it is not included it should be clearly marked.

CURRENCY & EXCHANGE
Banks will exchange the major currencies. There are also "cambio" or "change" establishments mostly on or around the Ramblas that have very flexible opening hours and also offer a variety of additional services such as Western Union money transfers, travel arrangements and international phone calls. BCN World, on the Ramblas at the Plaça Reial, offers all these services right up to 2am. Bank hours are from 8:30am to 2pm, Monday to Friday. The best known bank in Barcelona is La Caixa, recognizable by their Miró inspired logo. The peseta is the unit of currency and there is a confusing variety of coinage, which we reproduce for your convenience. At the end of 1996 the Spanish government will withdraw all but one of each coin denomination, a decision greeted with enthusiasm by foreign visitors and vending machine manufacturers alike. Remember, as of January 1, 1997 the coins shown in the right hand side column will no longer be accepted as currency, so make sure you avoid them too. The Bank of Spain has announced a one month extension for commerce only. It might be a good time to hold on to some of the old coins if you are a collector or know someone who is.

USEFUL NUMBERS

Emergencies:


Medical emergencies 061

General emergencies 112

Fire service 080

Guàrdia Urbana (local police) 092

Mossos d'Esquadra Catalan police force
Emergencies and traffic accidents: 088

Policía Nacional 091

Guardia Civil police force 062

HOSPITALS

Hospital General de la Vall d'Hebron 93 274 61 00

Hospital Clínic i Provincial 93 227 54 00

Hospital de la Santa Creu i Sant Pau 93 291 91 91

Hospital del Mar 93 248 90 11/10

Hospital Sant Joan de Deu 93 253 21 00

OTHERS

Duty Magistrates' Courts (24-hours services) 93 567 31 40

Funeral Services 93 484 17 00

Round-the clock social care office 900 703 030

Office for Non-Discrimination 93 304 31 18

Telegrams by telephone 93 322 20 00

Taxis (Audiotex telephone) catalalan: 93 481 00 85
castilian: 93 481 10 85

Special taxis for people with reduced mobility) 93 420 80 88

Veterinary surgeons (24-hours services) 93 205 31 16
608 89 35 55
93 581 18 94
93 426 87 46
609 41 56 56
93 205 72 38
93 459 45 00

Information on duty pharmacies 93 481 00 60

Medicines. Night home delivery
(only for suscribers) 93 218 88 88


OFFICIAL CENTRES


Barcelona City Council 010 (*)

Generalitat de Catalunya
012

State Government Delegation in Catalonia 93 482 05 00

Diputació Provincial (Provincial Government of Barcelona) 93 402 22 22

Parliament of Catalonia 93 221 20 00

(*) the price of calls is 91.20 pesetas - 0.54 € - for three minutes or fraction thereof (sales tax not included)

LOST BANK CARDS


Visa - Master Card - Servired 93 315 25 12
91*519 21 00

American Express 91*572 03 20

Dinner's Club 902 401 112

Red 6000 91*596 53 35
91*596 53 00

Targeta "4B" 902 114 400

Caixa d'Estalvis de Catalunya
93 484 50 00

Caixa d'Estalvis de Girona 900 300 259
Caixa d'Estalvis Laietana 93 741 75 00


Caixa d'Estalvis i Pensions de Barcelona
900 300 081
93 330 70 09


Caja de Madrid
91*519 38 00


Caja Ahorros de Galicia 902 43 24 33


"El Monte"
(El Monte de Piedad
y Caja de Ahorros de Huelva y Sevilla) 902 21 48 48
93 412 55 59


Caixa d'Estalvis del Penedès
93 891 67 00
93 891 65 00


Banca Catalana 93 315 25 12

Corte Ingles Card 901 122 122

 
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